Privacy Policy

The information contained in this privacy policy is intended to inform Alameda users about how their personal data is collected, used and protected. This policy is governed by applicable data protection laws and may be updated periodically.

Alameda collects information from users when they visit our website, make purchases, or interact with our services. The information collected may include:

• Personal data: Name, email, phone number, shipping and billing address.

• Browsing data: IP address, browser type, device used, pages visited and browsing time.

• Payment information: Payment methods and transaction details (without storing sensitive data such as card numbers).

This data is used to improve the user experience, process orders, provide customer service and send communications about news or promotions.

Alameda does not sell or rent personal data. However, we may share certain information with trusted third parties in the following cases:

• Service providers: Logistics companies, payment gateways and email marketing platforms.

• Legal compliance: If required by competent authorities to comply with legal obligations.

Our website uses cookies and similar technologies to improve your browsing experience. These tools allow us to remember preferences, personalize content and analyze user behavior on the site. Users can manage their cookie preferences from their browser settings.

We implement security measures to protect our users' information from unauthorized access, loss or alteration. However, no system is completely secure, so we encourage users to take additional precautions, such as using strong passwords.

Users have the right to access, modify or delete their personal information at any time. To exercise these rights, they can contact us through our customer service channels.