Return policy

• We accept returns of garments within 15 days from the date of purchase.

• Products must be in their original condition: unworn, unwashed and with original tags intact.

• Returns of items on sale are not accepted, unless they have manufacturing defects.

• Send an email to alamedastreetwear@gmail.com indicating the reason for the return, the order number and attaching a photograph of the product.

• Once your request is approved, we will send you instructions on how to proceed with shipping the product.

• The cost of return shipping will be borne by the customer, except in cases of defective products or errors in the order.

You can choose:

• A refund of the value of the product (not including original shipping costs).

• A store credit for future purchases.

• An exchange for another available product.

Refunds will be processed within 5-10 business days once the returned product has been received and verified.

At Alameda, we strive to provide you with high-quality products. If you receive a defective product or an incorrect order, please contact us immediately at alamedastreetwear@gmail.com to resolve the issue. In these cases, shipping costs will be borne by us.

We are here for you. If you have any questions about our return policy or need assistance, please feel free to write to us at alamedastreetwear@gmail.com. Our team will be happy to help you.

At Alameda, our goal is for you to feel comfortable and in tune with what you wear, because we know that dressing authentically is an extension of your essence. Thank you for being part of our community.