Shipping Policy
Shipping Options and Times
Standard Shipping: 3 to 7 business days.
Times may vary depending on location and external events beyond our control, such as weather conditions or logistical delays.
Shipping costs
Shipping costs are standardized by location in the national area:
For Medellín and Metropolitan Area at an additional price of 10,000 COP.
For other departments 15,000 COP.
Tracking your order
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.
Problems with Shipping
If you experience any issues with your shipment, such as unexpected delays or package damage, please contact us immediately at alamedastreetwear@gmail.com. We are here to help you resolve any issues.
Contact and Support
Our customer service team is available to answer any questions or concerns you may have regarding the shipping of your order. Please email us at alamedastreetwear@gmail.com and we will be happy to assist you.
At Alameda, we are proud to offer you a complete experience that reflects our values of authenticity, respect and connection. Thank you for trusting us.